Privacy Policy

What we collect

CrowdProof is built to need very little from you. Here is what we store:

• Your email address. We use magic-link sign-in, so your email is your account. There is no password to store. A session cookie (a signed JWT) keeps you logged in.
• Interview notes and saved corpora. If you paste interview notes or save a corpus to ground a described crowd, we store that text so you can reuse it on later runs.
• Simulation content. The stimuli you submit and the settings you choose. This is your data; we store it so you can revisit your runs. When the crowd finishes we store a synthesis report. A stopped or failed run has no report.
• Survey responses. If you share a public survey link, we store the anonymous responses people submit (their reaction, optional comment, and optional age band). Respondents never create accounts.
• Billing status. Payments are handled by Stripe. Your card details never touch CrowdProof servers; we only store your plan and subscription status.

What we do with it

• We run your simulations. When the crowd finishes we generate a synthesis report. A stopped or failed run has no report. Simulation content is sent to the large language model providers that power the agents, solely to run the crowd. A stopped or failed run has no report.
• We send transactional email (sign-in links, completion notifications) through MailChannels. We do not send marketing email you did not ask for.
• We keep your data on CrowdProof-managed servers.

What we never do

• We do not sell your personal data. To anyone. Ever.
• We do not run third-party advertising trackers.
• We do not publish your simulations. Share links, case studies, and surveys are public only when you explicitly create or publish them.

Your control

You can delete a finished, failed, or stopped simulation from your dashboard, which also removes its survey responses and stored state. A pending, seeding, running, or paused run must be stopped first. For account deletion or any other data request, email privacy@crowdproof.xyz and we will handle it promptly.